Question 1

What are Shake Shack eGift Cards?

Accepted Answer

Shake Shack eGift Cards are a digital gift card preloaded with a specific monetary value. They can be purchased at https://svsdirect.storedvalue.com and used to make purchases online and/or at Shake Shack stores as applicable. See complete Terms for more information.

Question 2

Can I buy Shake Shack eGift Cards for myself?

Accepted Answer

Yes! Go to https://svsdirect.storedvalue.com, select or search for Shake Shack eGift Card and click the “Add to Cart” button to purchase Shake Shack eGift Cards for yourself.

Question 3

Can I send Shake Shack eGift Cards to someone else as a gift?

Accepted Answer

Yes! Go to https://svsdirect.storedvalue.com, select or search for Shake Shack eGift Card and click the “Send to a Friend” button to send personalized Shake Shack eGift Cards to someone special.

Question 4

Where can Shake Shack eGift Cards be used?

Accepted Answer

You can use your Gift Card to make purchases online and/or at Shake Shack stores, if applicable. See Shake Shack Terms for more information on how to use your Gift Card.

Question 5

Are there any geographic restrictions on Shake Shack eGift Cards?

Accepted Answer

Most brands only allow their Gift Cards to be used in the country where they originated. See Shake Shack Terms for more information.

Question 6

Where are my Shake Shack eGift Cards located?

Accepted Answer

All your gift card purchases are stored in your SVS Direct Wallet where you can keep track of gift card balances, add notes and archive them once they are used.

Question 7

Can I add my Shake Shack eGift Card to popular mobile wallets?

Accepted Answer

Yes, SVS Direct makes it easy to add Shake Shack eGift Cards to Apple Wallet and Google Wallet.

Question 8

How are Shake Shack eGift Cards delivered?

Accepted Answer

Shake Shack eGift Cards are delivered by email. Your recipient will receive an email from SVS Direct that includes your personalized message, a photo or video (if you choose to add one), and a link to access the eGift Card (with redemption instructions). Purchasers receive an email confirmation receipt from SVS Direct. If a user needs assistance with an order, they can reach us at https://svsdirect.storedvalue.com/contact.

Question 9

How long does it take to receive a Shake Shack eGift Card?

Accepted Answer

Approved eGift Card orders with SVS Direct are delivered almost instantly. If you selected a future delivery date and time for a Send to Friend order, your eGift Card will be sent then.

Question 10

How do I know if the recipient received their eGift Card?

Accepted Answer

You will receive an email notification when the recipient has been sent their eGift Card.

Question 11

Are there purchase limits on Shake Shack eGift Cards?

Accepted Answer

You can purchase SVS Direct Shake Shack eGift Cards in denominations ranging from $10 - $500. Daily or other purchase limits may apply. See SVS Direct Terms of Use for more information.

Question 12

What payment methods can I use to buy Shake Shack eGift Cards?

Accepted Answer

SVS Direct accepts Credit Card for purchasing Shake Shack eGift Cards.

Question 13

Are there any fees when purchasing a Shake Shack eGift Card?

Accepted Answer

SVS Direct has the following fees on Shake Shack eGift Card purchases: Credit Card: 3.95%.

Question 14

Are SVS Direct gift card orders secure?

Accepted Answer

Yes, gift card orders are secure. SVS Direct uses industry best practices to protect your data, including encryption and secure payment processing. Your personal information is handled with the highest level of security to ensure your privacy and protect against unauthorized access.We take the security of your personal information seriously. We use and follow the highest industry standards to protect your data during transmission and once received.

Question 15

I have a question that&#x27;s not answered here. How can I get help?

Accepted Answer

Find more answers to your gift card questions at: https://svsdirect.storedvalue.com/contact.

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